DM
Dietor M

1 reviews | Active since Sept 2015

28 Oct 2023, 18:41

I’m sick and tired of DSTV for their pathetic service and day light *******

I’m sick and tired of DSTV for their pathetic service and day light *******. I had a DSTV contract with them for 24 months on price lock. That package ended months ago. THEY had been taking their installments via debit for the full 24 months. Upon my contract ending they gave me some stupid atory about my DSTV owing money for a 2 point installation. I paid a huge settlement amount of around +-R540 in April 2023 which was meant to settle and close that contract. I did so and they closed my explora. I moved to my old HD decoder and paid my monthly packages as a month to month client. Today 28 October im being told i owe dstv R79 for the very package i settled and closed. And now my dstv has been closed.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Oct 2023, 21:48
Official
Hi  Dietor Molepo, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team