I’m really frustrated with Multichoice acting like they are doing me a favour.

I paid on the 14th. My service’s disconnected o week after I paid. I did WhatsApp self help,I sent proof of payment and was again connected. But 3 days later was disconnected again. This has been going on since then. I have spoke to 7 different people who escalate and reconnect only to be disconnected again. As I am typing this ... I am disconnected. I'm really unhappy with this treatment and I feel that your staff is really ***********. Multichoice keeps adding things to my account and expect me to pay for that.