im ****ed off

This company sucks big time, we paid DSTV on the 1st,cut off on the 3rd,we apparently used the incorrect ref, it's been escalated since today. We don't have DSTV, mind you they not going to discount us on the days we didn't watch. Bunch of *********** fools. A person by the name of Kwanele told me today that my POP is invalid as it is not in a PDF format and its not showing date and time, meanwhile the POP is from Capitec, their pop s are always in pdf