EM
Elliot M

1 reviews | Active since Nov 2022

15 Nov 2022, 10:48

I'm disconnected even though acc paid

I paid my account, MultiChoice automatically upgrade my package to Compact plus after I claimed the upgrade on us reward I received on Mydstv app. Now my dstv has been switched off as a result of this reward, I called the call centre and spoke to several consultants and a supervisor regarding my problem but my problem is still not resolved.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Nov 2022, 10:56
Official
Hi Elliot, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team