IM DISAPPOINTED BY DSTV MULTICHOICE, THEY HAVE FAILED ME.

This is my second time writing about this issue. I wrote a week ago and received a call but the issues was never resolved and I did not get a follow up call as promised.

My DSTV WiFi router has not been loaded Data, And also that they were unable to update the current home address I wanted to edit onto my profile. I've called DSTV multichoice 25 times and 17 calls where logged but no follow up call and the issues has still not been resolved, my account has been up to date. But DSTV is failing me. I could have chose any other WiFi router supplier but I chose DSTV not I'm not getting the service I paid for, it's almost the end of February and I still have not been able to use my WiFi router.

I've missed 9 important TEAMS, ZOOM, SKYPE meetings because I did not have WiFi in my home, even though my account is paid up and up to date.