1 reviews | Active since Dec 2017
I’m de*****ed by DSTV Multi-choice
I have been on price lock for a year now and every month they bill me over the R958 February 12-2019 I was debited R5015 that is ***** I went to Multi choice service centre in Randburg the sales consultant was clueless no customer care whatsoever I told her to call her manager Katlego she said she will escalate the issue to their price lock department within 24 hrs I stayed a whole week without any response from price lock and My DSTv disconnected how upsetting and *********** .price lock only got back to me after 1 week and 2days with an apology email from their price lock analyst Samkelo saying I was incorrectly billed this whole experience nearly took me to hospital as it was depressing as if that was not enough 28 April -2019 I was incorrectly debited again R2500 for what I didn’t know go to their service centre in Randburg again I’m helped by a clueless consultant, the whole of May no 1 from price lock got back to me I was out of the country hence I didn’t care that much I came back on June20 -2019 still I was disconnected I went to their useless service centre in Randburg on the 22 June and I was told that they are escalating the matter to their price lock department and I can pay R959 I ended paying R1000 even I didn’t want to argue with the consultant as she’s clueless and awaited a call from price lock I was disconnected on the 24 -6-2019 I was disconnected 1 day after I payed I had to go their service centre in Randburg again and again and again I told them to call their manager Katlego she came connected me back on then on the 26th June I was disconnected again I’m still waiting for price lock team to get back to me even now,DSTV is a ***** business ,*********** and doesn’t care about their customers I wish people can help Me run a petition against them
