I'm a pensioner and dstv us *****ing money from my bank account, when I complain they ignore me

So you just going to keep on ignoring me, whilst you deduct money monthly from bank. For 2 months I have not reviewed dstv data yet you keep on deducting money for data from my bank. I've called, whatsap and emailed you so many time nothing was done. On the 27th you're going to deduct money again from my account for a serve you're not providing. You have no shame *****ing from a pensioner