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Nox N

1 reviews | Active since May 2015

15 Dec 2021, 13:20

*******/UNAUTHORISED DEBIT ORDER

Your service is pathetic! I have been calling regarding the monies that MULTICHOICE deducted *******ly from my account. Come collect your decoder if you are not willing to payback my monies or even give explanation on why you are *******ly taking my hard earned money!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Dec 2021, 13:32
Official
Hi Nox, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Dec 2021, 14:39
Official
Hi Nox,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard. 

Kindly note that as per our telephone conversation, I confirmed that your DStv Pricelock billing has been rectified and it is now back at R599.00 monthly

Kind Regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Dec 2021, 14:40
Official
Hi Nox, 

We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by copying and pasting this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true 

Kind regards, 
DStv: Hello,Peter Team

Best regards,