LS
Leon S
1 reviews | Active since Jan 2010
03 Aug 2015, 12:48
******* transaction on credit card
I recently received my credit card statement for July 2015, upon review I noticed a charged of R30 for \overdue account Box office". I lodged a query with DSTV"
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
05 Aug 2015, 14:52Hello theresa14,
Please send us a copy of your proof of payment.
As soon as we receive the statement requested above, we will be able to assist you accordingly with your problem.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna Malinga
Please send us a copy of your proof of payment.
As soon as we receive the statement requested above, we will be able to assist you accordingly with your problem.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna Malinga
DStv (MultiChoice)'s reply05 Aug 2015, 14:52
Official
Hello theresa14,
Please send us a copy of your proof of payment.
As soon as we receive the statement requested above, we will be able to assist you accordingly with your problem.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna Malinga
Please send us a copy of your proof of payment.
As soon as we receive the statement requested above, we will be able to assist you accordingly with your problem.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna Malinga