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Christelh H
1 reviews | Active since Apr 2011
02 Jul 2020, 07:30
******* DEBIT ORDER
We have closed our MultiChoice account for almost 2 years now and out of the blue WITH NO CONSENT, MultiChoice made a debit order at 1 June 2020 which has taken a MONTH to refund, and today once they eventually refunded us, the refund is R83.81 short!!! We NEVER requested to activate the service again and also could not even make use of it. I am getting fed up with DSTV, and their famous reply is the refund will take place in "7-14 working days" which also does not happen.
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DStv (MultiChoice)'s replyOfficial
02 Jul 2020, 08:27Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Jul 2020, 08:27
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team