******* Billing

I closed my DStv account around three and a half years ago. Yesterday I had a debit order against my bank account for R1,173.17. I phoned Multichoice customer care and they said that they were undergoing a system upgrade earlier in the year and my account was mistakenly reactivated on 29 June. They apologised and said they would deactivate the account again, however, to get my money back I would have to supply an ID, bank statement and wait between 7 and 40 days, which is unacceptable. <br> <br> Multichoice, you have my bank details: you were kind enough to take money from my account. You can pay it back, now.