TN
Thembisile N

1 reviews | Active since Apr 2015

01 Nov 2020, 11:43

******* and professional treatment by ON AIR service.

Good morning I need your help with this on air service. I think they are ****** and start to make my life a misery. I paid all my monthly instalments then they started sending debit on the 1st knowing very well I get paid on the 15th they caused me the unnecessary unpaid every month. I send them proof of payment via email still they keep on sending me abnormal bill I think their amount even rate per week. Below is their proof of ******* debit. Standard Bank: Debit Order R640.00 ON AIR OA-***4-_O; from ***. 2020-11-01 Query?***

That was not our initial agreement. I was behind in August I paid the R320 R320 then I send all proof still they do this.

I have proof of payment if needed I think this people are ****** cause I even called and no help.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Nov 2020, 12:29
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
TN
Thembisile N's update24 Mar 2021, 19:22
Reviewer Update
Do u know that this OnAir is a very useless service everymonth I give them my debit date then if they dont I pay and send proof but wherever they feel like they debit me or send crazy balance say I owe them. please help me to cancel the ******