iI want a refund

<p>Dear Mr Rayner</p> <p>I would like a months credit on my subscriptions. This was totally unacceptable. I was not able to watch TV on Sunday and Monday. I tried unsuccessfully on Sunday numerous times to get hold of your call centre. All I did was waste my airtime because the wait time at the call centre was so long. I could never get through. On Monday I took a whole day off from work to have the decoder fixed at your Randburg centre.</p> <p>This took over an hour and in the end I was forced to lose all my valuable recordings. Not because of my fault.</p> <p>The thing that irritates me the most is that DSTV could have informed ALL SUBCRIBERS of this fault via email and or SMS. In the meantime ,all your staff were messing around at the DSTV food festival (which I have never been invited to in all the years of being a loyal subscriber). Please would you send me a credit for a months subscriptions to make up for my inconvenience and frustrations.</p> <p> </p>