1 reviews | Active since Dec 2013
******** incompetant MultiChoice
These numbskulls have no idea what they are doing. On Sunday they unnecessarily cut my viewing, I supp**** proof of payment only to be told that I must advise ABSA to alter the way they issue payment directives (Yes ABSA are going to change their national system to suite MultiChoice). Tonight within 3 minutes I receive three different messages siting three different amount that I have supposedly short paid none of which have reference to me. Following is the actual correspondence with the messages from MultiChoce ""Dear Multichoice, What stupid game do you think you are playing? Within minutes I received and responded to the three messages below. None of these messages has anything to do with me so sort out your problems and correct your billing
You can be sure this will again be aired on Hellopeter
DStv: Thank you for your payment, unfortunately the amount paid is less than required. Please pay R377.09 using payat.io/dstv/***6 Me: You ********, *********** nincom****s, do you know what you are doing? I have within the past 3minutes received three messages with three different amounts that are not for me. Wake up.
DStv: Thank you for your payment, unfortunately the amount paid is less than required. Please pay R488.09 using payat.io/dstv/***6 Me: You ********, *********** nincom****s, do you know what you are doing? I have within the past 3minutes received three messages with three different amounts that are not for me. Wake up.
DStv: Thank you for your payment, unfortunately the amount paid is less than required. Please pay R599.09 using payat.io/dstv/***6 Me: You ********, *********** nincom****s, do you know what you are doing? I have within the past 3minutes received three messages with three different amounts that are not for me. Wake up. Sincerely, Charles Pietersen These thick heads are going to cause me to cancel my subscription at the end of May. I have had enough
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that the payment has now been allocated to your account. The SMS(s) you were receiving was due to the payment not being allocated.
We assure you now that the issue has been resolved.
Kind regards
DStv: Hello Peter Team
Best regards,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that the payment has now been allocated to your account. The SMS(s) you were receiving was due to the payment not being allocated.
We assure you now that the issue has been resolved.
Kind regards
DStv: Hello Peter Team
Best regards,
