******** DSTV SITTING WITH MY MONEY

Utterly Disgusted in the Service given from Bottom to Top. I called 5 times to get an Account sorted. From 17 August u charged me 3times the amount which in anybody's mind would be incorrect. Dstv billing dept was suppose to call and never did. 26 August again I called and it was escalated and reference number given. 28 August again I called and a reference number was given, 3rd September I called again and a reference was given, 4th September I chatted live to a consultant and this time I Was sms a ticket number. The reason for calling so much is because date says they will call and never call on the date, dstv billed me incorrect and is sitting with my money. I spent R200 on airtime and up till now I have not received a call from Dstv, only when I call I feel a bit satisfied because I'm talking to the guys that's sitting with my money. You owe me money, I spent airtime trying to get my money, I spent petrol on going into your service centre as a Tele consultant said I can get the money at the centre. Well it never happened and here I am sitting without a decent call from your side. Here I'm trying for 19days to get my money and it gets attention when I call only. Oh yes and to Top it all off, you cut my service 17 August whereby it was your fault and that's how I found out that the account was being billed incorrect. DSTV I have been a client for more than 10 years and you took from me more than the amount you sitting with. How are you going to rectify this. #Angry Customer without money