CC
Chris C
1 reviews | Active since Nov 2012
04 Feb 2016, 08:46
If you dont have Explora you ***
So all ya people out there that still has the normal HD PVR, you might have found your catch-up, well is not, catching-up!! The real reason here people is because MutliChoice wants to make it so frustrating for you, that you have no choice but to upgrade to the Explora. Their excuses of trying to fix the problem is laughable. How can a technologically advanced company struggle to load episodes? They have us by the *****. Damn this ****e$ me off to no extent. Its been 7 weeks now. Mutlichoice you are an epic fail. So being a loyal customer of yours I will be cancelling my contract, and do netflix or read a book rather.<br>
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DStv (MultiChoice)'s replyOfficial
13 Feb 2016, 11:40Hello Crumbs007,
We apologise for the delayed response and any inconvenience caused.
Your comments regarding our service are very important to us. At DStv we are serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints.
We understand how frustrating it is to have plans to Catch Up on what you might have missed. Our technical team is working tirelessly to update the content on the DStv Catch Up.
Thank you for making us aware of the situation.
We value our customers and ask you to please feel free to continue providing feedback about our products and service.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delayed response and any inconvenience caused.
Your comments regarding our service are very important to us. At DStv we are serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints.
We understand how frustrating it is to have plans to Catch Up on what you might have missed. Our technical team is working tirelessly to update the content on the DStv Catch Up.
Thank you for making us aware of the situation.
We value our customers and ask you to please feel free to continue providing feedback about our products and service.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply13 Feb 2016, 11:40
Official
Hello Crumbs007,
We apologise for the delayed response and any inconvenience caused.
Your comments regarding our service are very important to us. At DStv we are serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints.
We understand how frustrating it is to have plans to Catch Up on what you might have missed. Our technical team is working tirelessly to update the content on the DStv Catch Up.
Thank you for making us aware of the situation.
We value our customers and ask you to please feel free to continue providing feedback about our products and service.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delayed response and any inconvenience caused.
Your comments regarding our service are very important to us. At DStv we are serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints.
We understand how frustrating it is to have plans to Catch Up on what you might have missed. Our technical team is working tirelessly to update the content on the DStv Catch Up.
Thank you for making us aware of the situation.
We value our customers and ask you to please feel free to continue providing feedback about our products and service.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah