If you can stay away please save yourself

I have no business continuing with DSTV but it serves its purpose. I have just gotten off the phone with Andiswa because I needed help with streaming on my computer. I have never been so ill treated by a customer service representative before. Andiswa didn’t want to help, she then said the streaming was under maintenance. I asked to speak to tech support, she said she was tech support. I asked for her manager she kept me holding for half an hour. If it’s not the content that’s an issue it’s customer service. I want to lodge a formal complaint there is no way of doing that.