IF UNPROFESSIONAL, DISGUSTING, LACK OF SERVICE AND *********** WAS A COMPANY

It would appear that I owe MULTICHOICE an extremely outrageous amount of money which I have been owing since December 2018. I need to point out that from that time til now I have not received any statement from MultiChoice but they are quick to bombard my email address with stories about their repetitive movies and stupid surveys. Today after months they decided to suspend my account.

As if that is not enough, trying to get through their call centre to find a competent consultant has been a nightmare, just today alone 3 of their consultants including a manager hung up on me without resolving my issues that time I've wasted a huge amount of time holding on the phone for no reason. Their call centre is always having a system issue and staff has lack of knowledge in customer care. They just don't know why they woke up and came to work.

I would be surprised if this was the first time this is happening but no. It not, to MultiChoice who is the monopoly in the industry customers are just small fish who fit their big pockets.

YET AGAIN A DISGUSTED UNHAPPY CUSTOMER HAS TO COME TO HELLO PETER TO GET SERVICE. IM INTENDING ON GOING TO THE HEAD OFFICE TOMORROW TO SEE IF I WILL GET HELP THERE FACE TO FACE.

I WISH THERE WAS AN ALTERNATIVE TO THIS COMPANY. IM SO OVER MULTICHOICE