MC
Marita C

1 reviews | Active since Dec 2019

24 Oct 2024, 22:34

If only they fixed their streaming app and had better quality programs.......

I am sure they don't care about customer complaints so they prob won't read reviews, but I really think it should be pointed out that the excuse they give : "" South Africans are dumping DStv as access to affordable uncapped broadband improves and online streaming services gain popularity" and the given reason why they seemed to be losing alot of money is BS........ The fact is that their service has been really bad for a long time and their app for streaming have always been terrible, fraught with so much issues. That is the real reason people are dumping them now that there is competition from much better quality streaming apps from channels with better quality programs. They just never bothered to evolve and compete in the market. Don't blame prices or broadband

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Oct 2024, 07:32
Official
Hi Marita, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.

Kind regards, 
DStv: Hello Peter Team