CG
Costa G

1 reviews | Active since Jul 2011

07 Nov 2016, 20:35

If I could select minus 100 stars I would

<p>Patricia Selebogo was suppose to fix my account. </p> <p><br />Well DSTV could not have done a worse job of helping, all they have done is made everything worse than before. I was told my account would be split back to MWEB and DSTV.</p> <p>I was told my account would be R949 for the next 2 years, but they debit my account with R2549.76 and then bill me R4225.76, for December.</p> <p> </p> <p>This is useless company have done nothing but aggravate me to the point of no return. Only justifying my 2015 decision to cancel my subscription. Well guess what after this totally disgusting display of service delivery. They can come collect their decoder and everything else of theirs and stick it where the sun don't shine</p> <p> </p> <p>I am disgusted with your company and the processes in place that make everyone's life miserable</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Nov 2016, 06:59
Official

Dear Costa

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Nov 2016, 15:07
Official

Good day Costa

Thank you bring this matter to our attention.

Please accept our apologies for the level of service you received in this regards

We have re-escalated your concerns to the relevant department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert