CG
Christiaan G
1 reviews | Active since Mar 2009
18 Aug 2015, 14:44
ID connect
I tried to connect my DSTv smartcard with my connect profile. I then sent a query to DSTv via their online submission form. They promise a response within 3 days. 3 days has come and gone and still no response. I wonder if I can get someone to actually respond to the query within any reasonable timeframe.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
26 Aug 2015, 14:26Hello cfg,
It is with regret that we learn of the frustration and inconvenience you have experienced with regards to your online account.
Please refer to your personal e-mail address for further information with regards to your profile on our website.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with regards to your online account.
Please refer to your personal e-mail address for further information with regards to your profile on our website.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply26 Aug 2015, 14:26
Official
Hello cfg,
It is with regret that we learn of the frustration and inconvenience you have experienced with regards to your online account.
Please refer to your personal e-mail address for further information with regards to your profile on our website.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with regards to your online account.
Please refer to your personal e-mail address for further information with regards to your profile on our website.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,