ID *** ref ***3.

On 22-01-15 I called call centre ask them the amount I should pay for my mothers account for the whole year and I was told I should pay R252 which I did. today my mothers TV is off account because of non payment. when I call centre the agent put me on hold for 28 minutes cause I wanted to explain to the sup that I was told R252 for the whole year and because of wrong information that I was given am not wiling to pay I want TV to be on until jan 16 as I was told. I want multichoice to pay my call that agent put me on hold for 28 minutes. my mother ID ***. please contact me on ***.