ID: *** Contract Cancellation request

I asked Multichoice to cancel a contract since my husband is nomore. I wanted to use the decoder under my name ..I was told that I need to pay R2800 because my late husband signed a contract of 2 years ..kindly assist in cancelling this contract as I have sent all the required documents...it's been months now without dstv and my kids are frustrated...what is the insurance for?? Is it not a prepaid?? Should the owner die why don't you terminate the contract??? Dstv takes me back and forth please assist