TS
TEBOGO S

1 reviews | Active since May 2011

18 Jan 2016, 13:10

I WROTE A COMPLAINT FOU MONTHS AGO, NO HELP????!@#

Hi,<br> <br> 22 September 2015 I wrote a complaint that I have been insulted and called names by you very own staff, and that my dstv was installed by a con-artist who put old things. And all Multichoice does is to read my complaints and emails and do nothing because they are interested in rippng off customers. I paid R900 to replace the old multichoice LNB Receiver and to get the signal finally working. *** is on? Why are you treating me like a ******? I have about 4 decorders which I pay monthly, and yet I am been ****ed up in the ears. I need the R900 I wasted back because had someone paid attention, I would not have paid a cent since well the ****en decorder was still under guarantee. You sell us old staff. I am just ****ed off infact.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jan 2016, 07:26
Official
Hello ***m,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team