LM
Lillian M

1 reviews | Active since Oct 2017

16 Oct 2017, 14:42

I WON A DECODER but it has not been delivered - at DSTV Delicious international food & music festival

I'm so disappointed that we're going into the 2nd week and my explorer decoder that I won at the DSTV Delicious International Food & Music Festival has not been delivered. I gave out all my details and a guy called me from +27 71 ********** on Tuesday 10.10.2017 and said he's from DSTV confirming that he'll be coming Pretoria. Please assist.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Oct 2017, 15:01
Official

Dear Lillian

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Oct 2017, 16:01
Official

Good day Lillian Matang

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

We have escalated your concerns to our Competitions Department for urgent assistance.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert