SM
Sibusiso M

1 reviews | Active since Oct 2016

02 Oct 2024, 00:33

I will reverse each and every debit order to get my money back!

I am sick and tired of DStv and EasyPay, I made an additional payment of R870 and DStv is now telling me they can’t find the payment; mind you the payment was made on the 20th of September, today it’s the 2nd of October. When I send the screenshot of the transaction that was made on the Clicks app they are telling me that they don’t want it they want pdf proof of payment and telling me to sort the issue out with EasyPay. I have contacted EasyPay and I am still waiting for them to give me my proof of payment, it’s been days now! So thank you DStv I reversed the last 3 debit orders, and you will not get anymore of my money until you sort this **** out, you’ve disconnected my service and I am surviving without it; Disney+ and Netflix offer far more value for money. YOU’VE JUST LOST A CUSTOMER, even your Showmax is ****, I do not need it.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Oct 2024, 07:38
Official
Hi  Sibusiso, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 


Kind regards, 
DStv: Hello Peter Team