I will not be ****med by DSTV (Multichoice)

good day i won't be ****med by DSTV last month an amount of R195 was added to my account that they told me was linked to a Netflix account which i do not have, i spoke to one of your consultants and she told me that i had to pay that amount but moving forward she will cancel the subscription that was linked on my account, this month again i was billed for the same Netflix account, The customer service representative I spoke to then instructed me to call Netflix to cancel the account because she was unable to see the email I had used to sign up. When I called Netflix, they informed me that they did not have an account linked to my name. When I called DSTV again, the other consultant informed me that the subscription was generated by the system and that they would escalate the matter to the Netflix department to cancel it. which took close to 45 minutes while I was waiting. If this issue is not resolved, kindly terminate my DSTV package and reimburse me for the R195 that I was required to pay last month for something I did not subscribe to and for which Netflix has no information, as I will not be conned by you guys.