I was ****** by dstv Multichoice

It start when my contract end in April 2023..from May i was paying R690 something until August.. September a bill that want R700 something came.. I decided to downgrade to Access package on the 23th.it took them the whole day to change saying system refuses to downgrade later they did... On the 25th they call offering me a price plan of compact i greed because totally was going to be R514 including recording and ect.. On the 12th of October my pvr were not working i called in a day I used to 3 times.. They promised to fix instead of that they switched off my services i called again they said some one terminated my contract i ask how because i did ask for termination They they connected it again..but i was told that i m owing them i asked how because it's not 20th yet they said because i was terminated and i was connected again so it money for cancellation of contract, money for previous month and money from 12th unti 20 of October i refused to pay it because it was now R913 after complaining iy was reduced to R774 i called they promised to listen to the voices instead money went up to R1314. 33 i don't know for what.. I stop paying they switched it off now when i check i says R744 i don't know why Multichoice is doing this. I was supposed to R410 on the 20th of October because they said i had few Rands with Please help me