SS
Sonette S
1 reviews | Active since May 2012
12 Nov 2015, 13:33
I WANT TO PAY ONLINE!
Hi,<br> <br> Joined again recently and wanted to link my online profile to the new smartcard so as to make payments online. To which I've received many mails, with NO real assistance! Can still not pay online and if I don't do an EFT, I get disconnected! I WANT TO PAY ONLINE!!!
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
15 Nov 2015, 14:47Hello Sonny261813,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation we have managed to link the smartcard into your DStv Self Service online profile. Please do not hesitate to use any of our touchpoints below in order to contact us if you experience any challenges in the future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation we have managed to link the smartcard into your DStv Self Service online profile. Please do not hesitate to use any of our touchpoints below in order to contact us if you experience any challenges in the future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
DStv (MultiChoice)'s reply15 Nov 2015, 14:47
Official
Hello Sonny261813,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation we have managed to link the smartcard into your DStv Self Service online profile. Please do not hesitate to use any of our touchpoints below in order to contact us if you experience any challenges in the future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation we have managed to link the smartcard into your DStv Self Service online profile. Please do not hesitate to use any of our touchpoints below in order to contact us if you experience any challenges in the future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile