I Want My ****** Money Back!!!!!!

I sent an email to cancel my PriceLock contract on the 3rd of December as my TV set has been struck by lightning and a debit order for December premiums had already gone off on the 1st of December for R684. Understandably I lost out on the Dec premiums paid as I could not use the services. I received confirmation that my contract will be cancelled and services terminated on the 6th of December 2021 from Nkhesani Masilela and that R282.24 will be my last debit order that will be deducted on the 1st of January 2022 as my contract was coming to an end on the 29th of January 2022. To my surprise R859.31 was debited off my account last night (4th January 2022), I want the difference of R577.07 to be paid into my account immediately as those funds are for my other debit orders. Should I incur any unpaid debit orders you will be liable for the unpaid fees and clearing of my profile at the credit bureau. I need confirmation of refund to be processed before the end of the day.