I want my Services/account activated urgently!!!

My Services/account ********** 573 is still suspended. I paid 3 days ago, called the call Centre twice where I was advised I will be assisted immediately, and sent proof of payment via email and the automated response said my matter will be dealt with within 24hrs, it's now over 48hrs and I spend the whole weekend without DSTV Channels when I have paid! I am so disappointed at this horrifying treatment I have received it's just not acceptable and I demand an apology and compensation!!!