DW
Debra W
1 reviews | Active since May 2022
25 May 2022, 06:27
I WANT MY MONEY BACK!!!
On 12 February I paid online for dstv streaming, which you don't need a decoder for you just stream it online. I paid R699. We recently moved to Tanzania and thought this would work and my husband could watch the sport, but unfortunately this didn't work, so immediately on the same day not even 2 hours later, I phoned to cancel and ask for a refund. Since then I have sent all proof of payment, copies of ID, everything they requested and was told that it would take a few days, I have sent so many emails back and forth and still no refund. Its no wonder so many people are discarding dstv and using Netflix and amazon etc. I WANT MY MONEY BACK!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
25 May 2022, 09:48Hi Debra,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 May 2022, 09:48
Official
Hi Debra,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DW
Debra W's updateReviewer Update
25 May 2022, 10:19Hi thank you for your reply, but this is what i have been told numerous times since then, and still no further with this refund.
DW
Debra W's update25 May 2022, 10:19
Reviewer Update
Hi thank you for your reply, but this is what i have been told numerous times since then, and still no further with this refund.