I WANT MY MONEY AND MY SERVICES CONNECTED AGAIN!!!!!!!!

So I paid my DSTV account and ended up double paying for one of my services

I called into your call center to confirm as the app was saying I still owed R399

When I called in, it was confirmed that I did not owe anything and infact had a CREDIT of R519

I asked for refund of my credit and was told it was sent through to the finance department

I got a reference number for this

Today I get an sms telling me my services have been disconnected

Are you f***en kidding me

Now you are telling me on a call that you are offline and cannot help me and I bet you I will have to be calling the entire weekend to get this sorted out