GB
Gysbert B
1 reviews | Active since Dec 2015
08 Mar 2016, 13:58
I took out the brilliant PACKAGE, and now OOPS!!!!
DSTV IS RUNNING A CAMPAIGN NOW WHERE U CAN TAKE OUT A PREMIUM PACKAGE WITH THEM AND ALSO RECEIVE AN EXPLORA... THEY TOLD ME THAT THERE IS A INSTALLER IN MY TOWN VREDENDAL , NOW I CALLED NICOR IN VREDENDAL WHERE DSTV ADVERTISE AND WHERE I FISRT TOOK OUT MY DSTV. THEY ARE NOT A CREDITED TO INSTALL AN EXPLORA... NOW I MUST CALL AN AGENT IN VREDENBURG 300KM FROM WHERE I LIVE. THE OTHER AGENT THAT SELL DECODERS IN OUR AREA IS TELEDOKTER IN LUTZVILLE. THEY ASK R600 FOR A CALL OUT, BUT WHEN I TOOK THE PACKAGE OUT THEY TOLD ME THERE IS A INSTALLER IN OUR AREA... NOW IF NO ONE INSTALL IT I MUST PAY FOR TWO PACKAGES. PLEASE CALL ME DSTV, I WANT MY EXPLORA INSTALLED BY TOMMOROW.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
08 Mar 2016, 16:01Hello Burretjie,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
DStv (MultiChoice)'s reply08 Mar 2016, 16:01
Official
Hello Burretjie,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest