PB
Pieter B
1 reviews | Active since Aug 2012
26 May 2020, 19:32
I-Plate issues & poor service
If I can give a minus rating I would. Very poor customer support. Regular issues with DSTV iplate not matching the correct time slot. Try reboot but then only to receive E32-4 message. Try self service to no avail. Try phoning call center, on hold for 20 minutes then at 19H00 just got cut off because they only work till 19H00. Pathetic. What are we paying for then? No service? Continuous re-run of programs.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
26 May 2020, 21:16Hi Pieter,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 May 2020, 21:16
Official
Hi Pieter,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
26 May 2020, 22:26Hi Pieter,
We are aware of the E32-4 technical error message. Our technical department is working to fix this issue. We sincerely apologise for any inconvenience that may have been caused, your patience is highly appreciated.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We are aware of the E32-4 technical error message. Our technical department is working to fix this issue. We sincerely apologise for any inconvenience that may have been caused, your patience is highly appreciated.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply26 May 2020, 22:26
Official
Hi Pieter,
We are aware of the E32-4 technical error message. Our technical department is working to fix this issue. We sincerely apologise for any inconvenience that may have been caused, your patience is highly appreciated.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We are aware of the E32-4 technical error message. Our technical department is working to fix this issue. We sincerely apologise for any inconvenience that may have been caused, your patience is highly appreciated.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,