RG
Ryan G

1 reviews | Active since Feb 2016

02 Dec 2022, 11:29

I paid for services in advance on the 22nd of Novemver 2022 Full amount

I paid for services in advance on the 22nd of Novemver 2022 Full amount. On the 1st of December 2022 Dstv tells me I'm outstanding and must pay the full amount again. They are taking peoples money so basically I was only suppose to pay the pro rata for November yet they charged me for the whole month!!! Poor service delivery and the consultant doest answer you questions

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Dec 2022, 13:36
Official
Hi Ryan, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team