TM
Thabiso M
1 reviews | Active since Mar 2021
14 Jan 2022, 21:08
I need my money back!!!
I incidentally paid Dstv R4999 using my capitec app as I wanted to pay my premium for R600. I contacted capitec to reverse the transaction the feedback I have received is that dstv doesn't allow to reverse my money. And again they debited for my showmax fee while I over paid them I need my money back I know it can be resolved and i am the one who's constantly calling dstv for feedback.
The dstv account is registered under my ex wife , which we have divorced I dont know her whereabouts now I am struggling to change ownership provided that affidavit stating I am divorced. I need your assistance ASAP this is urgent as I need my money to settle other important things I mean no one can pay that amount.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Jan 2022, 22:43Hi Thabiso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Jan 2022, 22:43
Official
Hi Thabiso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TM
Thabiso M's updateReviewer Update
28 Feb 2022, 11:34Hi
My query is not yet resolved I have submitted all the documents needed , even took them directly at your head office in Randburg. I have not received any feedback I was advised to wait for 7 working days for my refund still have not heard anything from you guys , I want my refund and need to cancel my DSTV subscription. Please call me before close of business today *** alternative contact ***
My query is not yet resolved I have submitted all the documents needed , even took them directly at your head office in Randburg. I have not received any feedback I was advised to wait for 7 working days for my refund still have not heard anything from you guys , I want my refund and need to cancel my DSTV subscription. Please call me before close of business today *** alternative contact ***
TM
Thabiso M's update28 Feb 2022, 11:34
Reviewer Update
Hi
My query is not yet resolved I have submitted all the documents needed , even took them directly at your head office in Randburg. I have not received any feedback I was advised to wait for 7 working days for my refund still have not heard anything from you guys , I want my refund and need to cancel my DSTV subscription. Please call me before close of business today *** alternative contact ***
My query is not yet resolved I have submitted all the documents needed , even took them directly at your head office in Randburg. I have not received any feedback I was advised to wait for 7 working days for my refund still have not heard anything from you guys , I want my refund and need to cancel my DSTV subscription. Please call me before close of business today *** alternative contact ***