TS
Thabiseng S
1 reviews | Active since Jan 2024
22 Jan 2024, 11:19
I need my money back
Money was deposited by mistake into my DSTV account on the 22nd December 2023 i called and asked for a refund they told me it would take 7to14working days for the refund to be processed i waited and the i decided to call again starting of January 2024 they told me my refund was declined i requested again they told me to wait again another 7to14working days everytime i call the call centre agent will put me on hold and until my airtime is finished till today i have not received my refund of the R8000 that was deposited on the DSTV account
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Jan 2024, 11:39Hi Thabiseng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Jan 2024, 11:39
Official
Hi Thabiseng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
TS
Thabiseng S's updateReviewer Update
22 Jan 2024, 14:36I need feedback as soon as possible I've been waiting for this refund for too long now my kids are not even going to school because i was supposed to use this money to send my kids back to school
TS
Thabiseng S's update22 Jan 2024, 14:36
Reviewer Update
I need feedback as soon as possible I've been waiting for this refund for too long now my kids are not even going to school because i was supposed to use this money to send my kids back to school