MR
Molwantoa R
1 reviews | Active since Nov 2015
11 Nov 2019, 13:17
I need help to get my services up running
please assist me with DSTV they have been giving bad service since Sunday. Moving me from pillar to pillar. Always they tell me my issue has been escalated to relevant department but still my issue is not solved. I paid for their service I can't access them. Today they said I must get a new decoder which I did but still I can't watch any channel. To exchange it cost me R290. Now is mine down the drain cause still the is nothing.
Helpful (0)
Replies (2)0
Replies (2)MR
Molwantoa R's updateReviewer Update
12 Nov 2019, 11:19They told me 24 hrs now it is over 24 hours am still waiting for my service to be up and running. 8 days of bad service
MR
Molwantoa R's update12 Nov 2019, 11:19
Reviewer Update
They told me 24 hrs now it is over 24 hours am still waiting for my service to be up and running. 8 days of bad service
DStv (MultiChoice)'s replyOfficial
14 Nov 2019, 11:44Dear Molwantoa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
DStv (MultiChoice)'s reply14 Nov 2019, 11:44
Official
Dear Molwantoa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team