I NEED A MANAGER TO CONTACT ME TO RESOLVE THIS ISSUE

Mutlichoice has employed new people and failed to provide necessary training and their mistakes are costing us money, we are unable to speak to any manager to escalate matters, we have been battling for over a week now to watch TV peacefully we get an error that we didnt pay and the service is suspended then we'd call and get that fixed! 4-5 hours later again the same error!