cP
clara P
1 reviews | Active since Sept 2014
02 Apr 2015, 20:23
I'm tired now
My account was debited R933 and I dnt knw why and I called on the 31st of march 2015 and the person I spoke to assured me that the debit order will be R614,so I need my money back and I want someone to call me from multichoice to explain this and I also would like to cancel the debit order I'm tired of doing this every month
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DStv (MultiChoice)'s replyOfficial
05 Apr 2015, 12:36Hello claraphungula,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We are currently investigating the problem feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We are currently investigating the problem feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply05 Apr 2015, 12:36
Official
Hello claraphungula,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We are currently investigating the problem feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We are currently investigating the problem feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert