TM
Thifhelimbilu M
1 reviews | Active since Sept 2015
18 Oct 2015, 05:16
I'm official in an abusive relationship with DSTv
\Our intention is certainly not to provide a sub-standard service to our customers. In fact
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Replies (1)
DStv (MultiChoice)'s replyOfficial
29 Oct 2015, 15:11Hello tmulabisana,
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
MultiChoice mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
According to our record you have been assisted by one of our consultant and your billing rectified and advised that your account is up to date.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
MultiChoice mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
According to our record you have been assisted by one of our consultant and your billing rectified and advised that your account is up to date.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply29 Oct 2015, 15:11
Official
Hello tmulabisana,
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
MultiChoice mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
According to our record you have been assisted by one of our consultant and your billing rectified and advised that your account is up to date.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
MultiChoice mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
According to our record you have been assisted by one of our consultant and your billing rectified and advised that your account is up to date.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert