1 reviews | Active since Jan 2016
I'm not impressed at all
<p>I have been paying multichoice via EFT for over 4 years now and I've never encoutered any problem. Now suddenly they can't locate my payment for this month. I phoned over 6 times and I've sent proof of payment to two consultants at multichoice in Randburg, I believe its the head office. Now I'm getting sms that my account will be suspended due to lack of payment. I've sent proof of payment of R265 and my account was in credit with R103. Fungai and Crestencia have proof of payments for this month. I can't have my account suspended because someone did not do their job somewhere. My I'D is 821 ********** 084. ...I hope someone will fix this mess today before my account is switched off.</p>
Dear Charles
We acknowledge receiving your enquiry. We will look into it and provide feedback as soon as possible.
Multichoice Team
Dear Charles
We acknowledge receiving your enquiry. We will look into it and provide feedback as soon as possible.
Multichoice Team
My query has not been received as yet........I phoned now, my payment has not reflected as yet. Honesty now....I know for a fact..when I switch my decoder....it would have disconnected today.
Can somebody. ..anybody help resolve my issue. I won't pay again...multichoice have the proof of payment as we speak
My query has not been received as yet........I phoned now, my payment has not reflected as yet. Honesty now....I know for a fact..when I switch my decoder....it would have disconnected today.
Can somebody. ..anybody help resolve my issue. I won't pay again...multichoice have the proof of payment as we speak
Good day Mr Mzamane
Thank you for your e mail.
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
According to our records you have received assistance from our consultants that activated your service on the DStv Compact Package.
We confirm that your proof of payment has been escalated to our finance department for urgent allocation.
Feedback will be provided as soon as the payment has been allocated to your account.
Kind Regards
Rupert
Good day Mr Mzamane
Thank you for your e mail.
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
According to our records you have received assistance from our consultants that activated your service on the DStv Compact Package.
We confirm that your proof of payment has been escalated to our finance department for urgent allocation.
Feedback will be provided as soon as the payment has been allocated to your account.
Kind Regards
Rupert