I'm holding on line for 20minute with no help

Item: DStv (MultiChoice)
Rating: 2
Author: Patricia C

I had to hold for 20 minutes on line with no help, in this day and age. My call was cut three times with no help. This is a disgrace and its really unacceptable.<br> <br> When I try other option I'm told my phone is not registered. DSTV is the worse call centre ever.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

18 Dec 2015, 12:03

Hello Moeti,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply18 Dec 2015, 12:03

Official