I love dstv but after this

<p>i had or have an account with Dstv Multichoice during the period 2015 end of the year i changed my banking details with the above company. After all was arrange with my debit order, deduction date at the time no sufficient funds in the account. The debit order returned i pay cash there after to clear the arrears but following month same thing and same thing. After numerous communication with dstv, i do have all the e-mails, the account always in arrears at the end i was informed if my account is in arrears and i pay cash their system changes my method of payment automatically to cash, irrespective of me paying etc. Through this hole process none of the call centre agents informed me, only at the end i receive an e-mail apologizing for the inconvenienced caused, after all the mails and calls waiting time on their call centre line. Luckily i kept the mails. I told the agent, last call i am no longer interested in Dstv product and i want to cancel she rep****" so sorry to hear that its up to you to keep our product etc" A year later i receive a call stating i owe r561. I will not pay if i was informed from the begining i will still be watching Dstv.</p>