I logged enquiry wit...

I logged enquiry with DSTV regarding my account on Monday 27th Jan 2025 then I was given a reference for feedback time around 24/48 hours till today no feedback, I then again today reached out to DSTV for follow up , provided the reference number and am told its being escalated they will be with me shortly .... Ok I waited .... agent came back and said its being escalated they will be with me shortly I waited..... then the agent abruptly left the chat ...Getting any assistance from this company is frustrating. The agents seems to have no clue whatsoever.