1 reviews | Active since Feb 2017
I Insured my Decoder almost 10 years and i cant get helped
<p>My decoder died, and cannot work anymore, the model of my decoder was 1110 of which is using the 40cm dish, since i have an insurance of about almost 10 years now, i went to claim for a help at Bloemfontein Multichoice, where they gave me a 4u decoder model, then the problem is the 4u model decoder dont get signal from my dish of 40cm, they told me to get or purchase 80/90cm dish so that the new 4u decoder that is replacing my old one will get the signal or work proparly. but my problem is why i couldnt get helped with the decoder that will work on my dish, and again why if the decoder is upgraded why cant they install the 80/90cm dish for me as it was not my problem that they only have 4u decoder model and not 1110 model decoder.</p>
Dear Ntahle Rantoetsi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Dear Ntahle Rantoetsi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
I really need your feedback, as i'm very dissapointed...
I really need your feedback, as i'm very dissapointed...
Good day Ntahle Rantoetsi
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
We have escalated your concerns to our Insurance department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Good day Ntahle Rantoetsi
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
We have escalated your concerns to our Insurance department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Okay Rupert
I believe this will be today...
Please correspond telephonically, the main problem is my children are visiting me today and the wont view television, please i really dont wanna dissaoint them, especially my little boy, please help Rupert,
i thank you in advance, i'm at home already....
Okay Rupert
I believe this will be today...
Please correspond telephonically, the main problem is my children are visiting me today and the wont view television, please i really dont wanna dissaoint them, especially my little boy, please help Rupert,
i thank you in advance, i'm at home already....
Hi Rupert, i was waiting for your response since last week friday, i'm very dissapointed by you guys, i'm gonna log another complain before the end of today with full datails....
Hi Rupert, i was waiting for your response since last week friday, i'm very dissapointed by you guys, i'm gonna log another complain before the end of today with full datails....
It is the way DSTV treat customers by making promises that they cannot fullfil...
Ag This is very poor services i ever had in my life. DSTV is disgusting, and you a **** Rupert. but its fine if ithis is the way you treat your customers....
It is the way DSTV treat customers by making promises that they cannot fullfil...
Ag This is very poor services i ever had in my life. DSTV is disgusting, and you a **** Rupert. but its fine if ithis is the way you treat your customers....