SH
Sanele H

1 reviews | Active since Jul 2023

23 Aug 2023, 11:37

I have rated then 2 instead of 1 because this time someone called me after you published my Friday's 28th August reviews

I have rated then 2 instead of 1 because this time someone called me after you published my Friday's 28th August reviews. However, once gain they didn't resolve my issue as per their promise. I still sit with the following problems: 1) Dstv installer did a bad job, took my money but has since not corrected the bad installation 2) My connection remains disconnected due to bad customer service from Dstv installer. 3) Money still remains with an installer who did a bad job 4) My July 2003 premium package subscription money was used up without provision of service to me.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Aug 2023, 11:47
Official
Hi Sanele,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team