I have now had enough

<p>I'm using this platform to communicate as its the only way I get a response from you. No one calls to sort out this issue of you willingly not debitting my account, and now I see you just add some sort of payment plan to my ITC report. I don't do payment plans. I really have had enough. I want you to acknowledge your mistake of not debiting, take ownership of the issue. Write off some losses as it was your fault, bring my account up to date so that I can terminate my 10 year relationship as a loyal subscriber. i will not accept you running and hiding away from the issue. It's a couple of thousand rand that you chose not to debit from my account. You are a big company, take some responsibility!</p>