I have noticed that ...

I have noticed that the amount I used to pay it is more and when I check noticed that they added a second decoder without my permission and also they added show max without my permission I used to pay • *FLTE*: DStv Compact + 50GB day/night data for R499 then I paid that 499 on the 5th of may then today they disconnected my service they said I'm owing 1100 which I don't know they told about this decoder and show max who added on my account which is I don't know nothing about that and they said the going to reconnect my service only I paid the money that they said I'm owing and amount of 569 on top of that 499 I'm already paid so I'm suffering because of their *****